Last Updated: 25/10/2025
At ETFium, we take the protection of our users’ data and the integrity of our systems seriously. Our commitment to security is fundamental to maintaining trust and ensuring the confidentiality, integrity, and availability of information across our platform.
1. Data Protection
We implement strict security measures to protect all user data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data both in transit and at rest.
- Use of secure HTTPS connections for all communications.
- Regular backups to ensure data recovery in the event of system failures.
2. Access Control
Access to user data is strictly limited to authorized personnel who require it to perform their duties. All employees and partners are subject to confidentiality agreements and periodic security training.
3. Network and System Security
- Our servers are protected by firewalls, intrusion detection systems, and continuous monitoring.
- We perform regular vulnerability assessments and penetration tests to identify and mitigate potential risks.
- Security patches and updates are applied promptly to all systems.
4. User Responsibility
Users are encouraged to:
- Use strong, unique passwords for their accounts.
- Enable two-factor authentication (if available).
- Avoid sharing login credentials with anyone.
5. Incident Response
In the event of a security incident, ETFium maintains a defined Incident Response Plan to detect, contain, investigate, and remediate any breach or attempted intrusion. Users affected by any incident will be notified promptly in accordance with applicable laws.
6. Third-Party Services
ETFium only works with trusted third-party providers that maintain appropriate security and privacy standards. We review their practices periodically to ensure compliance.
7. Continuous Improvement
We are committed to continuously improving our security framework through:
- Regular audits and risk assessments.
- Ongoing staff training and awareness programs.
- Implementation of the latest security technologies and best practices.
8. Contact
If you believe you have discovered a security vulnerability or have questions about our security practices, please contact us at:
📧 security@etfium.com